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Shipping Policy

Processing Time:

Orders are processed within 3 of business days. Business days do not include weekends or public holidays. Orders placed on Friday after 1 PM or over the weekend will begin processing on the following Monday.

Shipping Methods and Delivery Times:

We offer various shipping options to meet your needs. Shipping costs and delivery times vary depending on the shipping method selected and your shipping address. Available options will be presented at checkout.

International Shipping:

We ship internationally to select countries. Please note that international shipments may be subject to customs fees, import duties, taxes, and other charges imposed by your country's customs department. These charges are the recipient's responsibility.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing your tracking number. Use this number to track your package's progress online. If you have any questions about your order's shipping status, please contact our customer service team.

Shipping Restrictions

Some products may have shipping restrictions due to size, weight, or regulatory reasons. These restrictions will be noted on the product page. We reserve the right to cancel orders that cannot be shipped due to such restrictions.

Return Policy

Returns

If you are not completely satisfied with your purchase, we are here to help. You can return most items within 30 days of delivery for a refund or exchange. Please note that all returns must be:

• In original condition
• Unused
• In the original packaging

Non-returnable Items

Certain items are not eligible for return, including:

• Customized or personalized products
• Final sale items
• Products marked as non-returnable on the product page

How to Initiate a Return

To initiate a return, please visit our third-party return center https://store.91astrology.com/ . Follow the instructions provided to submit your return request. You will receive further instructions on how to return your product once your request has been approved.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item). In such cases, we will provide a prepaid shipping label.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item for the same item in a different size or color, please mention this when submitting your return request through our third-party return center.

Contact Us

For more information about our return policy, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at 91astro@unicorntechmedia.com or by mail using the details provided below: